Truth Over Flyers: Standing Strong Against False Accusations
In recent days, we’ve become aware of flyers circulating around town bearing the American West Realty logo, my photo, and the word “FRAUD” in bold letters. The creator does not identify themselves or levy specific claims about how we allegedly defrauded them.
This act of libel is deeply disheartening not only for me personally but also for my entire team, who work hard every day to serve this community with honesty, transparency, and respect.
We understand that running a property management business comes with challenges, and not every interaction will leave every person completely satisfied. However, we pride ourselves on being fair, ethical, and committed to doing what’s right. This is not just something we say—it’s how we’ve built and maintained a stellar reputation over the years.
Our Commitment to Transparency and Resolution
If anyone feels they have a legitimate grievance, we encourage open communication. We are always ready to:
- Listen: Your concerns are valid, and we want to hear them.
- Investigate: Every complaint is taken seriously and thoroughly reviewed. We are human, and we are subject to make mistakes.
- Resolve: If mistakes are made, we work diligently to make them right.
Libelous flyers, however, are not a solution. They don’t foster dialogue or help resolve concerns. Instead, they spread false information and aim to harm reputations without basis or accountability.
Why Reputation Matters
As a local business with deep roots in this community, trust is the foundation of everything we do. Our relationships with property owners, tenants, and community members are built on years of consistent, ethical practices.
Here are a few things that set us apart:
- Experience: With over 15 years of property management expertise, we’ve handled every kind of challenge with professionalism.
- Accountability: We operate within legal and ethical guidelines, and our policies are transparent. Learn more by visiting www.americanwestrealty.com or give us a call.
- Community Involvement: We’re not just a business; we’re neighbors and active participants in making this community thrive.
What We Ask from the Community
If you’ve seen one of these flyers around town, we ask you to consider our track record of service and integrity. In fact, we ask you to demonstrate the same careful judgment of all our local businesses. Please don’t let an anonymous, one-sided claim cloud your judgment. Instead, read our reviews on Google (even the bad ones) or contact me directly. We’re happy to answer questions, discuss our practices, and address any concerns.
Moving Forward Together
We believe in building bridges, not tearing them down. Our door is always open to anyone who wishes to engage in constructive dialogue. Together, we can continue strengthening the trust and relationships that make our community special.
Thank you to everyone who has supported us throughout the years. Your trust means the world to us, and we will continue working hard to earn and keep it daily.
